Upload the completed Recipient Bulk Upload File by navigating to the Bulk Registration tab in the CVMS Provider Portal. 1. You will be notified if your file has been approved, denied or requires additional information. Health Care Provider (HCP): Person who conducts recipient check-in and registration as well as vaccine administration and scheduling first and second dose appointments (for locations that have signed up for the scheduling feature in CVMS). At the top of your home page, locate the Shipments tab, After clicking Shipments, you will be directed to the Shipments page, Time window duration - how long it takes for a vaccine administration, generally around 10 to 15 minutes, Start and closing dates - recipients will be able to select an appointment slot scheduled between these dates, Available date - the date that future appointments become available for scheduling on the Find a Vaccine Location website to allow recipients to book in advance, Number of appointments per time window - how many people can be vaccinated at the same time, Recipient was invited, but has not completed registration, Recipient received their first dose vaccination at a Long-term Care Facility and was not logged or registered in the CVMS. Duplicate the same user details in the first five columns for all locations using the same location manager. 1a) Search for a recipient in CVMS Provider Portal. matches the information used to register for an NCID. Emails from vaccineinfo@dhhs.nc.gov: Communications will be shared regarding CVMS enhancement updates, planned outages, training event invitations and information about new user guides and video demonstrations. Click on the "HCP User Onboarding Template / Recipient Bulk Upload" tile to create a ticket, Submit a case via the intake form and attach your .xlsx file(s), Your ticket will be automatically routed for processing. Raleigh, NC 27699-2000 Save and rename the file according to the following naming convention: [Insert Name of Organization] HCP [Insert Date – MM-DD-YYYY].xlsx. Please keep it for your records. First, would you give us some details? Recipients without an email address can be registered on-site in the CVMS and receive the vaccine. The University will not have access to that registration information. Organization Administrator, Vaccine Coordinator and CEO & CMO, CVMS Provider Enrollment Portal - Section B. CDC COVID-19 vaccine guidelines require that you maintain accurate inventory levels for each location you support. Transfer – The unplanned and unscheduled movement of inventory between two enrolled sites (move inventory between those who have vaccine to those who do not). If you have questions about this tool or need help understanding the appointment-making process, call the NC COVID-19 Vaccine Help Center at 888-675-4567. You can find more information on enrolling in the state CVMS system by visiting: COVID-19 Vaccine Management System (CVMS): NC DHHS COVID-19 End-to-end Provider Enrollment Process (nc.gov) Pharmacy Partnership for Long-term Care Program Will the Local Health Department (LHD) be involved at any level with distribution of Register for an account on the portal by clicking 'Register' in the top right-hand corner 2. Note: There are three reports currently available for Health Care Location Managers: Users designated as a "Health Care Location Manager" in the CVMS Provider Portal can receive and process COVID-19 vaccine inventories in the system. Invite their employees to register for vaccination. If you do not have a Business NCID, go to https://NCID.NC.GOV. Once upload is complete, you will receive an alert message stating the number of successful recipient uploads and the number of failed. Due to high volume of applications, you may have a delay in response. View uploaded recipient records for completeness and accuracy. Options: 2. Providers that are first time users of the CVMS Help Desk Portal will have to follow the steps below: 1. If a recipient is already registered in the CVMS you will be able to locate their record and view their information, including their Priority Tier, Eligibility Status and Vaccine Dose Status. NCA650001) which can be found on the packing lists received with your Vaccines For Children shipments, or in the top right-hand corner of a wasted/ expired report generated from the North Carolina Immunization Registry (please add “NCA” to the front of the six digit PIN#), For providers who are not enrolled or may not have a PIN, you may use the following generic PIN to register: VAC2021, You will receive an e-mail with your username and temporary password to log into the portal and submit helpdesk cases, Upon login, you will be able to submit helpdesk cases via the intake form, Your cases will be routed to the appropriate team and you will receive an e-mail notification with notes once the case has been resolved, The COVID-19 Vaccine Provider Help Center is available for providers and organizations to call and receive live support for COVID-19 vaccine and CVMS questions, issues, or requests. CVMS. The email will be a confirmation of your registration in the state’s system. If you have CVMS related questions, email CVMS-Help@dhhs.nc.gov. Correct the errors in the same file based on the failure reason and re-upload the file in the Bulk Registration tab. Please share this message with any providers you are aware are eligible and interested in administering the COVID-19 vaccine. Once your practice is enrolled and activated in CVMS, your location will be able to request vaccine doses for the coming week. Share your community vaccine event site locations – Navigate to the Locations tab and click on the "New" button. If there were errors in the recipients’ information that caused a failure in uploading, you will receive an email with the attachment that contains the failed records and the reason for failure. If you find errors or missing information, click cancel to remove the file and edit. The preparer of the file will need to enter their contact information: Vaccine Coordinator first name and last name. Organization Administrator or Vaccine Coordinator. NC Department of Health and Human Services Register for an account on the portal by clicking 'Register' in the top right-hand corner 2. CVMS Provider Portal Log In and Getting Started User Guide. Register for an account on the portal by clicking 'Register' in the top right-hand corner 2. Some people may not receive the email from the state. Organization Administrators can submit an enrollment application for the CVMS Provider Enrollment Portal by initiating selfregistration directly at https://covid-enroll.ncdhhs.gov. For Recipients without a mobile phone accessible or an email address For questions or to update your ... by uploading their information into the CVMS Provider (or Organization) Portal. Call 1-800-662-7030. Home page for the N.C. Immunization Branch. Lists everyone who has a received a vaccination at your location. Lists all users and their roles at the location of the logged-in user. Health Care Providers administer the vaccine and check in recipients. Complete the following steps to obtain your credentials: Email your NCID username to your assigned Vaccine Coordinator or Organization Administrator who will grant you access to the CVMS Provider Portal. If there are issues or errors with the HCP User Onboarding Template, a member of the NCDHHS COVID-19 Vaccine Program Team will contact you. Expect 1-2 business days for processing. For recipients without email addresses, print out the proof of vaccination screen on the CVMS Provider Portal or assist them in taking a screenshot of the page with their phone. If you do not receive the registration email, you should email CVMS-Help@dhhs.nc.gov for help. Create your two vaccine (appointment) supply records for first and second dose appointments – The first time you use the scheduling feature for a location, you’ll need to create two vaccine (appointment) supply records. The back-up is the second point of contact after the Primary Vaccine Coordinator for a specific location. NC DHHS manages the COVID-19 Vaccine Management System (CVMS), a cloud-based vaccine management solution for COVID-19 that enables vaccine management and data sharing across the care continuum. NC DHHS. If you a have a large number of vaccine recipients that need to register in the CVMS, use the Recipient Bulk Upload Template to add them. Self-registration will become available to people in the future. Once participation as a DHHS provider has been approved, providers are notified by email and may begin submitting claims to NC DHHS for services rendered. Complete the Recipient Bulk Upload Template by entering the following information in the template: Submitting the Recipient Bulk Upload Template: Complete this process with the recipient present. Recipient Registration & Health Questionnaire Page 1 of 2 Version 5 - Updated on January 25, 2021 COVID-19 Vaccine Management System CONTACT AND DEMOGRAPHIC DETAILS Please fill out ALL the information below First Name: _____ Last Name: _____ Review all required HCP User Data and save the file. If errors were flagged on the registered recipient's Registration Form or it is incomplete, correct the information with the recipient's help. The Pfizer vaccine is approved for people age 16 and older, while the Moderna and Johnson & Johnson vaccines are approved for adults 18 and older. Populate your first name, last name, business e-mail, and your registration code Populate your first name, last name, business e-mail, and your registration code After clicking save, an email will be sent to the users inviting them to sign in to their CVMS Provider Portal accounts. A Location Manager can be the same user for multiple locations. Enable the scheduling feature for your location – Once the scheduling feature is activated, navigate to the Locations tab in the Provider Portal and click on the location name you want to enable scheduling for. If you do not receive the registration email, you should email CVMS-Help@dhhs.nc.gov for help. FRIDAY, JANUARY 29, 2021 UNITED STATES DEPARTMENT OF HEALTH AND HUMAN SERVICES ISSUES NEW PREP ACT DECLARATION AUTHORIZING QUALIFIED HEALTHCARE PROVIDERS TO PRESCRIBE, DISPENSE, OR … Method 1: Under today’s appointment, click on the recipient’s name to begin vaccine administration. Unfortunately, we will not be able to administer your vaccination until you register through CVMS. For all other questions, the DHHS Customer Service Center can assist in finding programs and people to help you. It is available during the following times. The first Health Care Location Manager created in Step 2 or Step 4 can create additional user accounts. Please reference the user guides in the Links section, for detailed instructions on how to complete the following actions relating to vaccine inventories: Adding COVID-19 Vaccine Inventory – When you physically receive a COVID-19 vaccine inventory shipment, you need to add the inventory to your location’s COVID-19 vaccine inventory in CVMS. The state of North Carolina will be able to: Once NCDHHS approves an organization to load their employees, patients or residents in to the CVMS, the organization will be granted access to the CVMS Employer Portal. CVMS Provider Enrollment Portal. COVID-19 Vaccination Registration. Enter your NCID username and password to sign-in. 1. Populate your first name, last name, business e-mail, and your registration code NOTE: The registration code is your Provider PIN (i.e., NCA650001), Providers should enter the data captured offline into the CVMS as soon as possible when the CVMS is back online or providers have access to a connected device. Vaccine Coordinator (Primary & Back-up): The primary is the person responsible for completing Section B in the provider enrollment process in the COVID-19 Vaccine Management System (CVMS) Provider Enrollment Portal. This process … This page has an error. NOTE: If your location is using the scheduling feature in CVMS, you can: 6) HCP reviews post-vaccine reminders with recipient Through CVMS, North Carolina health care providers are able to: Enroll in the COVID-19 Vaccine Program. The Health Care Location Manager and Health Care Provider profiles have different access in the CVMS Provider Portal: For users with access to multiple locations, you will need to select a location at each login. What is the COVID-19 Vaccine Management System (CVMS)? Activating the scheduling feature – Log in the CVMS Help Desk Portal, select vaccine providers and submit a ticket requesting to activate the scheduling feature for your location(s). Please expect up to two business days for NCDHHS to process your file. Health Care Location Manager: The Health Care Location Manager is able to do everything that the Health Care Provider can. Populate your first name, last name, business e-mail, and your registration code CVMS is a secure, cloud-based system that enables vaccine management and data sharing across recipients, care providers, hospitals, agencies, and local, state, and federal governments on one common platform. Please note there is a 24-hour approval process. File Enrichment. On the CVMS Provider Portal log-in page, click the blue NCID button. Sign up for updates by texting COVIDNC to 898211. You will be able to switch back and forth between list views. CVMS allows NC DHHS to manage distribution and administration of the COVID-19 vaccine similar to how we manage the flu shot distribution through the VaxTrax system. (link is external) . Please allow up to two weeks for a response. Please set up your password to complete your registration. Once your First Location Manager has been granted system access to the CVMS Provider Portal, they will receive an email with instructions on how to complete account set-up. This email is confirming your registration with the state. Navigate to the Account Management tab on the homepage and click add “new member.”. We have heard that some people may not receive the email from the state. Additional information on CVMS: What's New in Release 4.1 (PDF) 02/16/2021 2001 Mail Service Center We strongly advise new CVMS users attend a live training CVMS session. Beneficiaries can enroll online, by calling the NC Medicaid Managed Care Call Center at 833-870-5500 (TTY: 833-870-5588) or through the free NC Medicaid Managed Care mobile app available on Google Play or the App Store. 3) HCP locates recipient record and receives verbal consent COVID-19 vaccine recipients are currently invited to register To begin, download the HCP User Onboarding Template (This can also be opened from the CVMS Readiness Checklist). NC DHHS COVID-19 Vaccine Homepage – YourSpotYourShot.NC.gov. After you complete (Section A) Step 1, the Vaccine Coordinator will receive an email to register for the CVMS Provider Enrollment Portal and complete Section B for their assigned location(s).To complete this section you will be asked for: *For locations with 25 or more practicing providers who will administer the COVID-19 vaccines, you can receive support entering providers into CVMS via the provider bulk upload process: **If you choose not to add the initial healthcare location manager during this time, you will need to complete and submit the HCP User Onboarding template to the CVMS Helpdesk Portal (Step 4). If file errors are identified when NCDHHS processes your template, you will receive an email from the IT Service Desk (ncgov@servicenowservices.com). Customer Service Center: 1-800-662-7030 More information about the Employer Portal will be coming soon. Populate your first name, last name, business e-mail, and your registration code This portal is for: -People who have been pre-registered by a North Carolina health care provider to receive a vaccine. If you have additional questions about the COVID-19 Vaccination Program, please email COVIDhelp@dhhs.nc.gov. IMPORTANT: If you are employed or responsible for two or more locations for your organization, you only need to create a single NCID login to access each location. Completing your registration does not mean that you are currently eligible to be vaccinated or that you have an appointment. Information to support health care providers in managing and administering the COVID-19 vaccine. Organization Administrators can submit an enrollment application for the CVMS Provider Enrollment Portal by initiating selfregistration directly at https://covid-enroll.ncdhhs.gov. You will receive an email directly from the N.C. CVMS with the subject line: Vaccine Management System < nccvms@dhhs.nc.gov >. You will also receive an email notification when a vaccine shipment is on its way to your location. Health Care Location Managers are responsible for supervising vaccine inventories and uploading recipients for access to CVMS Recipient Portal, HCP Health Care Roles Report. Confirm registered recipient is eligible to receive the vaccine by validating their priority and eligibility status as listed in CVMS. Find information about immunization issues, like school entry requirements, vaccine safety, and details on the Vaccines for Children Program and the North Carolina Immunization Program. Please download the following printable files: For the vaccine inventory levels, a team member must capture the required data elements identified in CVMS Inventory Levels Form. This does not include CCNC ServiceNow requests. Recipient Vaccination Report. This email is confirming your registration with the state. During the first phases of vaccination, recipients will need to be invited to register by their employer, health care provider or residential organization. Through CVMS, North Carolina health care providers are able to: Invite their employees to register for vaccination, Additional information on CVMS:What's New in Release 4.1 (PDF) 02/16/2021, What's New in Release 4.1 (mp4) 02/16/2021. The Shipment record includes details about your expected order such as date shipped, quantity shipped, tracking information, vaccine lot number, NDC number, expiration date, if the shipment is tagged for first dose or second dose, and the manufacturer name. All health care providers and employees who will use CVMS to manage vaccine distribution must register for NCID credentials. NC Immunization Branch COVID-19 Vaccine Training Website. The HCP administers the vaccine and captures details in the CVMS: Please review information for accuracy before submitting. We facilitate the provision of immunization services to the citizens of North Carolina. When you receive the inbound transfer, process the inventory via the inbound transfer page in CVMS. These emails are sent every Tuesday from vaccineinfo@dhhs.nc.gov with a request form to be filled out by Wednesday at 12PM ET. Interim Provider Guidance for Vaccinating North Carolinians provides administrative guidance on vaccinating eligible North Carolinians (updated April 30, 2021), Summary of Interim Provider Guidance for Vaccinating North Carolinians (Updated April 30, 2021), Summary List of User Guides, Previously Recorded Training Sessions, and Upcoming Training Schedule. NC DHHS manages the COVID-19 Vaccine Management System (CVMS), a cloud-based vaccine management solution for COVID-19 that enables vaccine management and data sharing across the care continuum. U.S. citizenship is not required. This should not prevent providers from administering vaccines, but vaccination records must be maintained, and later, when possible, the missing records should be added to the CVMS Provider Portal. NC DHHS Vaccination Dashboard. NC HealthConnex. NC Division of Social Services (NC DSS) Presentation on Intepreter Training Resources Available in NC December 17, 2015 NEW USDA Civil Rights Posters Webinar SNAP FNS- Food And Nutrition Services Civil Rights Webinar Training Series on January 13, 2021 for County Departments of Social Services Due to high volume of applications, there may be a delay in response. Any discrepancies will delay the user from receiving access to CVMS. For recipients with a mobile phone and email address: For recipients who do not have access to a mobile phone or an email address: 2) Confirm recipient identity and vaccine eligibility Do not update the Date of Stock Count. Once the manufacturer starts the shipping process each week, a vaccine shipment record will be created under the shipments tab. You will be asked to provide: Once all required fields are completed for Section A (Step 1), confirm the information is correct and hit submit. You do not need NCID credentials to access the CVMS Provider Enrollment Portal. Submitted applications undergo an extensive approval process by NCDHHS. Please allow up to two weeks for a response. To change locations, use the ‘Switch Locations’ button and select another location. CVMS Data Flow Options. Receiving an Inbound Vaccine Transfer – If you are receiving an inbound transfer from another location, review the inbound transfer page for status updates. Rules and regulations apply to every person who manufactures, distributes, dispenses, or conducts research with any controlled substance. The state of North Carolina does not require proof of identity, photo ID, Social Security Number or proof of insurance to proceed with vaccination. By default, you will see a list view on your page of your recently viewed records. NC DHHS COVID-19 Vaccine Fact Sheet. Providers that are first time users of the CVMS Help Desk Portal will have to follow the steps below: 1. 2001 Mail Service Center Set your schedule – Click the availability tab and enter the: Publish your appointments – Click the Related button, open the Dose 1 Vaccine Supply Record and in the Current Stock section add the number of appointment slots you wish to release. Processing your COVID-19 vaccine shipments correctly will ensure accurate COVID-19 vaccine inventory reporting to the state. If the data is correct, click Create Records. 5) Schedule the second dose appointment This form also mirrors the user experience of CVMS. 1. (Note: Only a Health Care Location Manager profile can update a recipient's registration data.). This Vaccine Finder service … Any discrepancies will delay the user from receiving access to CVMS. NC DHHS Surge Staffing ReadyOp Process. Navigate to the Locations tab and click on the location name you want to display on the Find a Vaccine Location website to edit location details. Raleigh, NC 27699-2000 Once the personal information has been submitted in the CVMS PROVIDER PORTAL, the Recipient will receive an automated email inviting them to complete their registration via the mobile friendly CVMS RECIPIENT PORTAL. Once all required fields are completed for Section B (Step 2), the Vaccine Coordinator must: Upon completion of Section B, the organization's CEO and CMO will receive a welcome email to register and access the CVMS Provider Enrollment Portal to: The CEO and CMO signatures are required at completion of sections A and B. You will then be able to go to Section B, Vaccine Coordinator (Step 2). Updating Vaccine Records – You will be able to update the vaccine inventory record. Users might not always have access to the CVMS Provider Portal. The Provider Enrollment Online Application is a user-friendly online application that gathers all the information needed to enroll you or your organization as a … Approved users will receive a welcome email from the CVMS Provider Portal inviting them to log-in. Integration Engine. The HCP searches for the recipient in the CVMS Provider Portal by their name, date of birth or email address. NC DHHS Surge Staffing Requests. Schedule appointments. Step 6 - How do I navigate the CVMS provider portal? Vaccine Coordinators (or similar roles within your organization) will need to complete the Health Care Provider (HCP) User Onboarding Template to onboard your organization’s first user (for each location). NC Department of Health and Human Services If something is entered incorrectly, you will need to have a HealthCare Location Manager update the recipient’s registration information, or have the recipient make the change via theCOVID-19 Vaccine Portal (formerly CVMS Recipient Portal). Log into the CVMS Provider Portal using your NCID username and password. Providers that are first time users of the CVMS Help Desk Portal will have to follow the steps below: 1. NOTE: This step is only applicable for those who did not input the initial Health Care Location Manager during provider enrollment (Step 2) and/or those who wish to bulk upload HCP users to the CVMS Provider Portal. Print the document and have the recipient physically complete. Enter your vaccine site name, address, website, phone number and click the "Display on Vaccine Site Locator" check box to add your site to the Find a Vaccine Location website and click SAVE. Complete the information for the Organization Administrator (Section A) in the CVMS Provider Enrollment Portal. NC Department of Health and Human Services. Register for an account on the portal by clicking 'Register' in the top right-hand corner 2. You will need to create a new line in the template for each location. Share when the recipient will need to get a second dose, if applicable, and schedule the second dose appointment andshare it with the recipient. Complete Vaccine Coordinator Information. It is helpful to have recipients register in the CVMS prior to their appointment because it significantly cuts down the check-in process for Healthcare Providers on the day of the appointment. Register foran account on the portal by clicking'Register' in the top right-hand corner 2. For COVID-19 questions call 1-888-675-4567, https://covid19.ncdhhs.gov/vaccines/providers/covid-19-vaccine-management-system-cvms, COVID-19 Vaccine Management System (CVMS), North Carolina's Strategy to Combat COVID-19, Summary of Interim Provider Guidance for Vaccinating North Carolinians, CVMS HCP Onboarding and Recipient Bulk Submission User Guide, How to Submit a Ticket Through the CVMS Help Desk Portal - Provider User Guide, How to Submit a Ticket Through the CVMS Help Desk Portal - Recipient User Guide, Recipient Registration and COVID-19 Vaccine Administration Form, People living or working in North Carolina, Allocate vaccines to health care providers with capacity to store and handle the vaccines, Send vaccine supply where needed in priority, Identify and prioritize the most vulnerable population, Attend a live CVMS Provider Enrollment Training Session (, Identify a single point of contact to answer employee questions and collect any feedback to share with NCDHHS COVID-19 Vaccine, Register for an account on the portal by clicking 'register' in the top right corner, Type in your first name, last name, business e-mail, and your registration code, The registration code is your provider PIN (i.e. Organization Administrator or Vaccine Coordinator or Location Manager. 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