Start your Independent Premium subscription today. Read more about back billing and how we can help. Customers are receiving an e-mail which claims there has been an issue with their bill … of your bill, Tell us No comments have so far been submitted. Moving If the readings are not similar and there is a big difference between your bill and the new meter reading, then we might have billed you for the wrong meter or you may have previously given us an inaccurate meter reading. Temperatures during the day on Saturday will be between 10C and 14C, but set to plunge as low as 1C overnight, An employee pulls a pint in the Tib Street Tavern in Manchester, as Chancellor of the Exchequer Rishi Sunak announces the government will pay two thirds of the wages of staff in pubs, restaurants and other businesses if they are forced to close under new coronavirus restrictions, A jogger runs over the Armstrong Bridge in Jesmond, Newcastle surrounded by Autumn colours, Artist Hannah Uzor with her painting of Sarah Forbes Bonetta, Queen Victoria’s African goddaughter, at Osborne, the Queen’s seaside home on the Isle of Wight. Due to the sheer scale of this comment community, we are not able to give each post the same level of attention, but we have preserved this area in the interests of open debate. account, Switching my Calls to 0800 numbers are free from mobiles and landlines.

The crew are scheduled to conduct 14 days of technical trials off the coast of North Wales before the the shipyard formally hands it over to the Natural Environment Research Council (NERC) and the British Antarctic Survey (BAS) crew for intensive training at Holyhead Port. British Gas, the UK's biggest gas and electricity supplier, recently scored just 56 per cent in Which? British Gas Business To Pay £5.6m Penalty. Watchdog Live meets people who have been chased by British Gas for bills they do not owe- in fact, many of them have never even been British Gas customers. British Gas Billing Mistakes Watchdog Live meets people who have been chased by British Gas for bills they do not owe- in fact, many of them have never even been British Gas customers.

We have spent months trying to use hardly any gas and worrying about how we will pay.'. or debate this issue live on our message boards. Paperless billing & using your online account. *. The satirical artist Cold War Steve has been ordered by the council to cover up a massive windbreak depicting a naked Boris Johnson chasing a pig, which was due to be displayed on Boscombe beach. If your bill isn't an estimate then it will include the meter reading we used to work out your bill. Ofgem, the energy regulator, has fined British Gas Business for its 'customer service failings'. Claire Osborne, energy expert at uSwitch, said: "Customers having to pay the price for suppliers' mistakes is unacceptable.

quote. electricity, New gas & Conor has spent an extra £5000 to make it extra special due to the covid pandemic, Chief of Defence Staff General Sir Nick Carter (centre) joining members of all three armed services, in Waterloo Station, London, to support the Royal British Legions Poppy Appeal by collecting donations and selling poppies on London Poppy Day, Surfers take to high waves caused by Atlantic swells in Mullaghmore in Co Sligo, A rare giant Japanese spider crab is moved into the sale room during a preview of the forthcoming Evolution Sale at Summers Place Auctions, Billinghurst, West Sussex, A television crew prepare to do a live transmission opposite the Nave Andromeda, an oil tanker berthed at Southampton docks, southwest England. We issue credit notes to correct the value of a previous bill.

in, Compare business energy renewal prices online and get a discount, Tell us you're moving out in your online account, Get 2 years interest-free credit on a new commercial boiler, Log instead of providing meter readings to their supplier regularly throughout the year. energy, Renewable "Households are already feeling the pinch from recent energy price rises, and having to chase for an average of 35 days to get their money back simply adds insult to injury.". businesses, EV charging points A spokesperson from Centrica, which owns British Gas said: “We are sorry for the difficulties some of our customers experienced in receiving their energy bills, and to those who received bills not meant for them. your online account. For other inquiries, Contact Us.

Our investigation uncovered errors linking gas meters to addresses- meaning that while some residents on a new build estate in Wolverhampton had no bills at all for months on end, people on a nearby street were being sent bills meant for the new build estate. team can help. "New customers were delayed from switching to the supplier, potentially costing them money by leaving them on a more expensive deal with another supplier. electricity connections, £500 to invest

The cost of billing errors may be even higher than the total of £102 million, since over a quarter of consumers admit they either read their energy bills not properly or not at all. News Corp is a network of leading companies in the worlds of diversified media, news, education, and information services. Please be respectful when making a comment and adhere to our Community Guidelines. for our energy customers, Switching to British After energywatch spoke to British Gas, the provider promised to sort out the problem. The address, name or other details on my bill are incorrect. View our online Press Pack.

A car crashed into the broadband cabinet on my road leaving me with intermittent wi-fi connection - will I be compensated? The Government handed banks over £65m of taxpayers' cash... House prices rise by £1,700 in just a month as annual... BUSINESS CLOSE: FTSE has worst month since March; NatWest... We are working with Compare The Market Ltd - click here for more info, Car, home, travel insurance: we are working with Compare The Market Ltd - click here for more info, Helen Loveless, Mail on Sunday Enterprise Editor.

My energy bill is too high or low The address, name or other details on my bill are incorrect ... Back billing is a 'catch up' bill that is sent to you if you haven't been correctly charged for your business energy usage. To inquire about a licence to reproduce material, visit our Syndication site.

solutions, EV charging points for in. Other mistakes include suppliers getting direct debit amounts wrong (8 per cent), applying incorrect fees (7 per cent), and muddling bills up with someone else's (5 per cent). British Gas put together a £1m compensation package, including: £400,000 paid to customers it contacted directly. Nearly 1.3 million households were forced to pay an average of £79 more than they owed, and some are still waiting for a refund, according to a study by price comparison website uSwitch. A British Gas payout to a customer who claimed the utility wasted his time trying to sort out a series of billing errors has opened up the way for unhappy consumers to claim similar compensation. The energy regulator Ofgem said it had let "tens of thousands" of its customers down with delayed and inaccurate bills. If you've recently sent us a payment and this appears on your bank statement, it might not have cleared on to your account before your bill was sent out. There's something wrong with my business energy bill, Whether your bill is estimated. British Gas to pay £9.5m penalty to business customers due to billing errors Ofgem, the energy regulator, has fined British Gas Business for its 'customer service failings' SOPHIE CHRISTIE alerts, Paying my

However, experts are warning consumers to shop around.

The findings come just weeks after British Gas became the latest Big Six energy supplier to hike prices, ramping up the cost of electricity by 12.5 per cent for 3.1 million customers, despite falling wholesale prices. business. Nearly 1.3m energy customers overcharged by £102m because of company billing errors, research shows ... after British Gas became the latest Big …

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