Most crisis lines respond to texters in the order in which they arrive.

Agree to help a texter regardless of the reason they are in crisis (e.g., a texter is coming out as gay, is considering an abortion, etc. Texting In. We are always accepting applications! They may also refer you to other services to support your needs. HOW DOES CRISIS TEXT LINE WORK? The number will not appear on your phone bill.

You text our short code when in crisis, available 24/7. You will not be wasting anyone's time.

With over 4 million conversations to date, we’re growing quickly, but so is the need.

If you struggle with suicidal thoughts or are supporting someone else, it may help to make a safety plan to use if you need it: Page last reviewed: 6 April 2020 If your mobile phone plan is with any of the major mobile carriers in the UK, texts to our short code are free of charge. without compromising your own mental health, Commit to the 25 hour training over the next month or two, Commit to 200 total hours of volunteering, Have a reliable internet connection and a private place to take your shift. You text 741741 when in crisis, available 24/7 in the United States. Content warning: When you select an issue, an example text pertaining to that issue will appear. We apologise for any inconvenience and invite you to use SMS to reach a Crisis Volunteer. We've collected one of the largest health data sets in the world. Please fill out the form below to get started, we need your name, email address and Mobile Number. However, you should not feel dependent on us. Sometimes nothing at all. This usually involves supporting you with your mental health at home. Close menu. We call it texter triage. The Crisis Counselor helps you move from a hot moment to a cool calm to stay safe and healthy using effective active listening and suggested referrals – all through text message, using Crisis Text Line’s secure platform.

Neither sees the other's phone number. If you use a different carrier or an international carrier, it works just like texting a friend: standard text message rates may apply. ), Be comfortable to address topics frequently discussed with texters (suicide, self-harm, depression, etc.) During the 2016 US Presidential Election, when we saw volume 8x our normal, we were still able to reach high risk texters in an average of 39 seconds.

Every day, our data reveals new patterns in what it means to provide effective crisis intervention by text. We find ways in which data can support our Crisis Volunteers. A GP can advise you about helpful treatments and also help you access mental health services. A live, trained Crisis Volunteer receives the text and responds quickly. Please note that these FAQs are for our service in the UK.

Supervisors (Staff who all have Master's degrees in a relevant field, or commensurate crisis intervention experience) oversee the Crisis Volunteers.

A live, trained Crisis Counselor receives the text and responds quickly.

These services offer confidential advice from trained volunteers. Crisis Text Line is not a replacement for long-term counseling, in-person therapy, or a friend. Our experienced, full-time Clinical Supervisors oversee and assist our volunteers on the platform. Ultimately, our goal is to use data to improve outcomes for people in crisis.

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