desktop support job description resume

Assisted with sale of products, generated revenues of US $20,000 per month by upselling. Click here to read more, Home: (555) 322-7337 | Cell: 000-000-0000. Perform regular onsite Data Storage Backup. Here's a desktop support resume sample illustrating the ideal resume header for your resume. Vast technical knowledge. Configuring EMR to run on front end User's PC and also testing EMR application in test environment before deploying. Crafting a Desktop Support Technician resume that catches the attention of hiring managers is paramount to getting the job, and LiveCareer is here to help you stand out from the competition. This is why it is best practice to write your real full name as your resume header. Networking Essentials Microsoft certification. Served as lead Service/crisis management technician and supervised five direct reports. Installed and performed minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.

Assigned static IP addresses from new subnets to computers. It consists of career-specific information such as where you have worked, how long you have worked, and in what capacity you worked, etc. Ordering of equipment for IT department, also working with varies of contractors and vendors when needed.

Right before you compose your desktop support resume objective/summary, compose the key skills section. Facilitating support, maintenance, troubleshooting, and repair of PCs and peripherals was also part of my core job as a support specialist. General Job description: We'd be happy to assist you.

Deployed software via Microsoft System Center Configuration Management 2007.

New Cityland, CA.

Market researched new areas of technological development to recommend novel engineering solutions. Manages process (onsite and documentation) of technical consultants work and contract procedures. Worked with Software owners to test applications. Updated systems and existed applications with enhanced features to improve overall productivity.

Example 1 uses points while example 2 uses bucketing & bolding. Include installing, configuring, debugging, and repairing PC hardware and software, installing applications. Provide advanced technical deployment support for PC and related systems with, Windows 7/8 and legacy Windows XP systems as well Mac OS X. Bucketing is the practice of organizing similar one-liner points under unique subheadings. Most Desktop Support Analysts hold at least a Master's Degree in a relevant area such as information technology. Supporting domain access of W7 accounts for domain users in Active Directory. Documented all internal site hardware/software/networking protocols. Installed, configured, and maintained the functionality of company laptop and desktop systems. Provided computer help desk support via telephone communications and email with end-users. Assisting end users with Dell laptop issues such as Break fix repairs as well as Windows 7 & 8 operating system issues. Experienced in technical call center operations providing service by communicating effectively with technical and non-technical staff including professors and professional educators. Use your country’s ISD code as a prefix before your phone number. Provide support for desktop computer operating systems Google Apps and hardware/peripherals; work with individuals across the community. Since the reverse chronological resume format gives weight to the timeline of your work experience, it is not ideal for frequent job switchers as it exposes career gaps. Worked directly with HR dealing with New Hire Onboarding Process and also trained. Summary: Experience and knowledgeable in information technology professional with 5+ years’ experience in technical support, tea... Summary: Highly Skilled Computer Technician with a background in Hardware & Software installation, repair and troubleshootin... © 2020, Bold Limited. The technical support resume samples that we have attached in this blog have done a fantastic job of illustrating what each section should look like. Here are two desktop support resume examples. Here is a sample of desktop support resume – Feel free to copy-paste and adapt it to build your resume to apply for the job you want. Name……………. Provided documentation on start-up, shut down and first level troubleshooting of processes to help desk staff. Proactively resolve customer problems with about equipment and services. Ensured quick resolution of user concerns and escalated more complicated support issues to network administrator.

Moreover, this pre-designed desktop support resume template has pre-arranged font size, spacing, design and you also have the option of changing your template as we have 25+ design templates that you can choose from. They can also implement security updates on each server system and their businesses to make sure that never threatened. Advanced knowledge of Windows 7 and 8 Operating Systems: This included installing, optimizing, configuring the Operating Systems.

Create, configure, and setup user email accounts using Outlook 365. Excellent verbal and written communication skills.

On the contrary, when you use one-liner points as demonstrated in example 2, your desktop support technician resume becomes more readable and comprehensible. Here's an IT support resume sample illustrating the perfect key skills section: This is a snapshot of an IT support technician resume that we have built using Hiration's Online Resume Builder. Do not mention unnecessary information in the personal information section of your resume. This is why the 'key skills' section is important. Implemented company policies, technical procedures and standards for preserving the integrity and security of data, reports and access. Assisted 2000 + users in resolving diverse hardware and software issues.

Responsible for rollout of dozens of new Windows 7 machines from custom image, Conducted on-site technical resolutions in support of Epic team at Kaiser clinics and hospitals, Supplied enterprise level IT support carefully guiding users of a medium sized advertising agency.

Find out what is the best resume for you in our Ultimate Resume Format Guide. Summary: Desktop Support Technician with technical and troubleshooting repair expertise.

Created and maintained user accounts in AD, Heat, and Postini. Provided internal IT support for corporate end users. Professionally ensure that all issues are expediently addressed, resolved and documented in ITMS service desk tracking system. Saving users data by coping their Windows profiles folders and restoring user backup data to new desktops or laptops.

Based on our collection of resume examples, these experts should demonstrate communication abilities, patience, customer service orientation, problem solving skills, fast thinking and computer competencies. Using numbers shows exactly how your contributions helped in the growth of the organization. It communicates the following information to the recruiter.

Set up initial VPN connection settings using Windows Network configurations. Built application platform foundation to support migration from client-server product lines to enterprise architectures and services. Coordinates project tasks as assigned working with various application, systems, and helpdesk groups. Researched and provided solutions and explanations of customer errors for support analysts. Use our Resume Builder to compose a key skills section as stunning as this. Interacted with customers as part of the issue resolution process.

Supported Blackberry phones, including Blackberry Torch. Typical resume samples for the job mention key responsibilities like setting up domains, creating user accounts, replacing hardware, repairing computers, providing support by phone or email, and answering to customer inquiries. Provided computer help desk support via telephone communications and email with end-users. Rolled out OS X v10.2-10.3 to 60 Mac workstations. HP and IBM Refresh: Configured and deploy new HP Desktops DC5100 and IBM T60 laptops. Established and documented IT business processes, including onboarding/offboarding, asset management, and ticket escalation. Post Migration Support of Windows 7 and MS Office 2010 Suite, Provide L1 and L2 support for all Windows 7 users on and off site. Monitor installation and testing to ensure functionality. Verified if software was a Northwest Airlines owned application. Conducted behavioral and technical interviews for prospective IT employees. Based on our collection of resume examples, these professionals should demonstrate computer proficiency, troubleshooting skills, analytical thinking, communication abilities, customer service orientation, and teamwork.