You take a certain number of calls, and assist them as you would a real life customer. How long does it take to get hired from start to finish at DTE Energy? The objective of the Targeted Selection® process is to obtain behavioral information from candidates (i.e., past behaviors) in order to accurately assess a candidate’s skill level relative to the skill level needed for the job. It was a mass hiring at my time, where 20+ people were hired and over 100 made the first cut. Working at DTE Energy; About DTE Energy; Diversity & Inclusion; Our Hiring Process; Who We Are; Frequently Asked Questions; Careers . Interns too.

The hiring process can be very lengthy. Thanks in advance. If you pass that, there is another test, where the instructor will do a roll play call in scenario. Your application will be … Yes, however I was not part of that, so have limited information on this subject. Targeted Selection® is a behavioral based interview process, recognizing that past behaviors are a great predictor of future behavior. While every candidate for a given job posting must be assessed on the same set of competencies (e.g., Customer Focus, Planning and Organizing, Technical Knowledge), an interview team may not necessarily ask each candidate the same set of questions*.

Once you apply, you need to make it through that initial screening, next, you take an exam which will test your listening, typing, math, and problem solving skills.

If your application is approved, you will be contacted about assessments.

Once you pass that, you then wait for an invitation to interview for the job. DTE Energy is an energy company based out of Detroit, Michigan whose focus is on serving the people and communities where they operate. Once you apply, you need to make it through that initial screening, next, you take an exam which will test your listening, typing, math, and problem solving skills… What is the interview process like at DTE Energy? Once you pass that, you then wait for an invitation to interview for the job. Please note that all of this content is user-generated and its accuracy is not guaranteed by Indeed or this company. Also, have your friend or colleague ask follow-up questions so that you become familiar with answering additional questions and providing more information. Once you apply, you need to make it through that initial screening, next, you take an exam which will test your listening, typing, math, and problem solving skills. I’m applying for an unpaid position at DTE Energy. DTE Energy uses assessments developed by the Edison Electric Institute (EEI). I’m applying for an unpaid position at DTE Energy. How long does it take to receive an offer if hired after an interview for a non-technical position? Note that interviewers will be asking each candidate about his or her specific actions, not the actions of a team, or group of individuals, the candidate may have worked with in completing a task, project, etc. You can expect to answer questions based on Customer Focus, Planning and Organizing, and Technical Knowledge. Familiarize yourself with how to respond using that method and you will do well. The hiring process can be very lengthy. Working at DTE Energy . The hiring process can be very lengthy. In order to sustain this record, they are very careful with their hiring process. Shared on February 22, 2018 - IT Data Technician - Detroit, MI. Everyone takes the hair drug test.

Comprehensive Practice for DTE Energy’s Tests. DTE Energy utilizes Development Dimensions International’s (DDI’s) Targeted Selection® process for interviewing job candidates. Here’s what others thought about the interview process at DTE Energy. On a scale of 1-10 where 1 is Poor and 10 is Excellent, rating is 8. You take a certain number of calls, and assist them as you would a real life customer. Working at DTE Energy . On a scale of 1-10 where 1 is Easy and 10 is Difficult, rating is 6.

Interns too. Working at DTE Energy; About DTE Energy; Diversity & Inclusion; … As a company, DTE Energy puts a priority on philanthropy, volunteering, and economic progress. Apply Online. Please don't submit any personal information. If you go in there thinking it's like every other interview your going to be disappointed…. For each interview question a candidate will be asked to provide an example of how (s)he demonstrated a competency (i.e., knowledge, skill or ability) by explaining the Situation/Task, describing the Actions (s)he took, and the Results of one’s actions. Don't see your question? Interviews are held on-site, and consist of behavioral interview questions as prepared by Development Dimension International, Inc.

A simple way to prepare for an interview is to have a friend, colleague, etc. The goal of the interviewer(s) is to obtain enough behavioral information on a candidate to make an accurate assessment. What is the interview process like for a customer service representative? ask you questions related to the qualifications listed on a job posting.
Your application will be evaluated to see if you have the qualifications the company is seeking for the position. Interviewed with 3 people, including HR.

What are some tips for doing well in the interview. I would say, expect this to be over a month from A-Z. What is the interview process like for a customer service representative? If you pass that, there is another test, where the instructor will do a roll play call in scenario. What comes after varies greatly.

What comes after varies greatly. They use the S.T.A.R model. DTE Energy is a Detroit-based diversified energy company involved in the development and management of energy-related businesses and services nationwide.

What are some tips for doing well in the interview. Suitable candidates will move on to the interview process. Please note that all of this content is user-generated and its accuracy is not guaranteed by Indeed or this company. Post it publicly! You will want to make sure your resume reflects your most current positions, certifications, and education. *Exception: Candidates for jobs represented by Local #223 – OPT and Service Consumption Tech jobs represented by Local #223 - Gas Division will be asked the. The best questions are directly relevant to DTE Energy.

What comes after varies greatly. DTE Energy strives to have a positive work environment with an emphasis on teamwork, and keeping their employees happy, healthy, and safe. How long after an interview do they call with an offer? What kind of drug test will I be required to take? Does DTE Energy have paid training for customer service representative call center. Interviewers will also ask follow-up questions in order to get the necessary details about a candidate’s behavior, which provides more information in evaluating one’s competency levels. Once hired in, even working remotely, you get random urine tests. By using this website, you agree to this use. Sometimes a candidate is unable to answer a specific question.

Does DTE Energy still have a Pension Plan for new employees? You take a certain number of calls, and assist them as you would a real life customer. If yes, what type? Applicants will be expected to answer questions using the STARs format. Not long; I believe it is based on your experience. We invest in our hiring process and carefully review each applicant's information.
I interviewed at DTE Energy (Newport, MI). Are you required to work Saturdays as a Customer Service Representative? Practicing with math and language tests will also help you to strengthen those basic skills to provide a strong foundation for any assessment. Do they make every intern take a hair test or is it just for the more technical positions? They use the S.T.A.R model.

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