Gov. The company in March suspended all service disconnections for nonpayment and said it would waive fees for late-payments and convenience charges for credit card payments. According to Duke Energy Florida, commercial and industrial customers could see savings that range anywhere from 20 – 40 percent. Effective Saturday, March 21, Duke Energy and Piedmont Natural Gas say in addition to the waived late and return payment fees, residential customers will also have fees for credit and debit card payments waived. This comes just after Charlotte Water and Raleigh Water say they plan to do the same.

Our new Spectrum News app is the most convenient way to get the stories that matter to you. Additionally, the companies say some employees can receive cash payments to offset virus-related expenses. Confirm or CHANGE STATE {DB9657AE-8662-4CE8-BEF6-67362F9E785F} Welcome to Duke Energy. “Our goal is to continue providing reliable service while helping our most vulnerable customers during this extraordinary time,” Good said. Coronavirus in Florida FOX 13 News TAMPA, Fla. - Duke Energy says it will suspend disconnection of its customers' electric service for nonpayment due to the spread of COVID-19. Disconnections were suspended in March with the rise of the COVID-19 … That covers 7.8 million electric customers; plus, 1.8 million natural gas customers, many of whom are served by Piedmont Natural Gas. Knowing where your account is located will help us serve you better. The company said it’s “finding creative solutions” to provide relief during the coronavirus pandemic. Please select your state. Duke Energy power plants, electricity and natural gas delivery facilities and call centers, are staffed, ensuring dependable service to customers. Last week, Duke Energy said it would discontinue service disconnections for unpaid bills. The company says that would add up to a nearly 21 percent savings for … ST. PETERSBURG, Fla — Fuel costs are down, and that means refunds for Duke Energy Florida’s electric customers. This is part of the company’s larger donation.

California Consumer Do Not Sell My Personal Information, Progress Energy Carolinas: 1-800-419-6356. disconnections amid coronavirus outbreak Tennessee Latin country rock band bar It looks like you're in . Everything you need to know about energy savings and information regarding energy service for your home from Duke Energy. Please select your state. Download it here. Customers should download the company’s mobile app or visit duke-energy.com or piedmontng.com for information and most service transactions. Knowing where your account is located will help us serve you better.

For residential customers, the company will also waive fees for credit and debit card payments.

Duke Energy will also provide a $1,500 stipend to assist with unplanned expenses resulting from costs related to COVID-19 issue. To aid in providing continued service to our customers through this event, Duke Energy will also expand assistance to employees, in order to maintain the highest level of service to customers. Duke Energy and Piedmont Natural Gas are suspending disconnection for nonpayment "effective immediately" in …

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CHARLOTTE, N.C. — One of the nation’s largest power companies says it will waive late fees and fees for returned payments until the state of emergency is lifted. Now, the company is asking Florida’s Public Service Commission for approval to change that.

Duke Energy is resuming disconnections of electricity for customers missing payments. CINCINNATI (FOX19) - Duke Energy announced policy changes in the six states it serves Sunday, hoping to protect its customers and employees as coronavirus spreads. But those savings are usually passed along over an entire year. Fire Rescue: 1-year-old taken to the hospital after being bitten by dog, E-scooters are now available to rent in downtown St. Pete, Invest 96-L likely to become Tropical Storm Eta this weekend, would tie all-time record, Tampa Bay Rowdies report 3 positive COVID-19 tests, head coach will miss Sunday's USL Championship Final, NOPD officer shot in the French Quarter, suspect in custody, Duke Energy suspending disconnection for nonpayment, TECO suspends disconnection for nonpayments. DeSantis: People can go to church under stay at home order, Hillsborough County firefighter tests positive for coronavirus, 'Fighting Chance Fund' will help small business owners and employees in St. Pete, Hotlines, websites offer the latest on COVID-19, Stay-at-home vs. shelter-in-place: Here's what they mean, 'Lean on Me' singer Bill Withers dies at 81, HBO makes 500 hours of programming free to stream while you're stuck  at home.

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