If they sign up for either budget or levelized billing, they must understand the following: Carrollton Main Office, 155 N. Highway 113, Carrollton, GA 30117, Buchanan Office, 3161 South US-27 BUS, Buchanan, GA 30113, Franklin Office, 106 Davis St., Franklin, GA 30217 (On town square). Turn off all lights when you leave the room. ), 24/7/365 with our automated phone service or with a Member Service Specialist. Our member services team is here to assist with extended payment plans and offer solutions for moving forward. At this time, disconnections for non-payment and late fees have resumed. A Touchstone Energy Cooperative. Payments made online; over the phone; by mobile app; at self-service Pay Site kiosks in NGEMC’s Calhoun, Dalton and Fort Oglethorpe offices; or to an NGEMC cashier will be credited immediately to your Prepay Power account. NGEMC’s partner, Allegiant, is in the process of making the first wave of meter change outs to NGEMC members. Our member services team is here to assist with extended payment plans and offer solutions for moving forward. Smooth out the budget bumps of high summer and winter electric use by signing up now. Payments to NGEMC made through the payment kiosks are posted immediately.

Advanced payment toward your energy use of at least $25; Make payments of any amount at any time you wish. Besides paying NGEMC bills, payment center visitors can pay other utility and mortgage payments. Take some time and browse through the various tabs. Use your VISA, MasterCard, Discover or American Express to pay your electric bill either online or over the phone 24 hours a day, 7 days a week. Like Budget Billing, another way to keep your bill more predictable each month is with Levelized Billing. You select the amount for notification based on the time you need to pay before disconnection. Thank you for your patience as crews continue their efforts to safely restore power.

At this time, Lobbies are also closed, and our drive thru hours are reduced to 9am-4pm. For more information or to sign up for this service, please email or call (423) 648-1372 to speak with a customer service representative. All other payment venues may be any amount. Self-service payment center lanes are also located at all NGEMC office drive-thrus and are accessible 24/7. Noon update: in the aftermath of Tropical Storm Zeta, less than 250 NGEMC members remain without power. Find out now.

Scammers are contacting NGEMC members demanding payment for a meter change-out. Set the thermostat to the highest comfortable temperature, the U.S. Department of Energy recommends a thermostat setting of 78° for warmer months. Sign up for bank draft at any office or online. 1850 Cleveland Highway Commercial accounts, accounts with heavy duty meters, or CT meters are not eligible for Prepay Power. No hay ningún cargo por los cambios continuos de medidores en todo el sistema de NGEMC. When we use information from your check to make an electronic funds transfer, funds may be withdrawn from your account as soon as the same day we receive your payment and you will not receive your check back from your financial institution. Phone: 706.734.7341. Please log in to your account and ensure your contact information is up-to-date in order to receive this notification. Click here after cookies are enabled. NGEMC’s partner, Allegiant, is in the process of making the first wave of meter change outs to NGEMC members. If their payment is not received by the due date, they may be removed from the program. Standard billing accounts with past-due balances have been automatically enrolled in 6-12 month extended payment plans, and Prepay Members are asked to contact member services to enroll in an extended payment plan. Crews will remain at work until all power is restored. Alert regarding COVID-19 billing policies.

A list of the areas crews will be working in each week is posted to www.ngemc.com/AMI. Monitor your account balance and daily energy use through our Online Member Services Center or through our mobile app for iPhone and Android: My NGEMC Account. For more information or to enroll, please call (423) 648-1372 to speak with a customer service representative. If you need to raise the temperature in your home, do not increase your thermostat setting more than two degrees at a time to help prevent the resistance heat from activating. North Georgia EMC now offers Prepay Power as a bill payment option for our residential customers. The Member's account must have a zero balance and preferably 12 months of history to be put on levelized billing. Our Member Service Center allows you to view and pay your bill, update your information, track energy usage, report outages, and more. If you receive a call from anyone threatening you with disconnection, please hang up immediately and call NGEMC at one of our published phone numbers. If you've lived in your current home for at least 12 months, have a traditional (not PrePay) account, have a favorable credit rating and have a zero balance on your account, you may qualify for Levelized Billing. Because you are a member of North Georgia EMC, you have access to retail and service discounts through our Co-op Connections® Card program. Be an NGEMC member for at least 12 months at the same service address, Have a zero balance, and; Keep your account current. The full project will take several months to complete. NGEMC members can now pay their bill at the cash register of dozens of retail locations throughout our seven-county service area. There is no charge to be placed on budget or levelized billing, and Members may return to regular billing at any time by notifying Carroll EMC and by paying the total amount due on the bill.

During the day, open curtains or drapes on south-facing windows to enable sunlight to heat your home naturally. Then, we’ll divide it by 12 and set your monthly electric bill at an average amount you can budget for, and settle any difference in billing at the end of the year. Our member services team is here to assist with extended payment plans and offer solutions for moving forward.

With Levelized Billing, you will have a good idea what your electric bill will be each month. More information for residential members. If you've been our customer at your current location for at least 12 months and your account is up to date, we can calculate your monthly bill based on a "rolling average" of your power usage over the last 12 months. There is no charge for ongoing meter change-outs across NGEMC’s system. 13822 Hwy. Levelized billing makes your bill amounts predictable and more consistent year-round.

Recap of the 2020 Annual Meeting. Ensure all vents are open for proper HVAC operation.

($25 minimum payment required for Prepay Power account with a Member Service Specialist.). Their payment must be received by Carroll EMC by the due date. Seal air leaks with caulk or weather stripping. How soon are payments credited to my Prepay Power account?

Cook outside on the grill or use small kitchen appliances that produce less heat than your oven.

To participate in levelized billing you must. Seal and insulate heating system ductwork and repair ductwork air leaks. E-Check- 24/7 Option Pay online or over the phone 24/7 with our electronic checking service. Please enable cookies for this site to work properly.

These touchscreen stations accept cash, credit/debit card, and check. Fees for making other types of payments vary depending on the business arrangement with the kiosk vendor. You can add funds to your account whenever it’s convenient for you. Dalton office lobby and drive-thru Be an NGEMC member for at least 12 months at the same service address. Current rates for residential and commercial accounts and outdoor lighting.

How will I know if my account balance is getting low? Log in to your account to sign up. No hay ningún cargo por los cambios continuos de medidores en todo el sistema de NGEMC. Consider NGEMC’s. Environmentally Friendly: E-bill eliminates paper billing and the resources it takes to make and deliver your bill each month. When is my Prepay Power account subject for disconnection?

A Touchstone Energy Cooperative. Alert regarding COVID-19 billing policies. TVA's Energy Right Solutions® programs help NGEMC Members save energy and money. Please log in to your account and ensure your contact information is up-to-date in order to receive this notification.

After that, you make payments in any amount you wish. All Carroll EMC offices will be closed Thursday, November 26, and Friday, November 27, for Thanksgiving. If there is a spike in your energy usage, or if you have any questions about your past usage, our Energy Services team is here to help you understand how your home consumes energy and can even provide a complimentary site inspection for electric appliances, insulation and air sealing. Pre-Pay Power is a lot like putting gas in your car or using a prepaid mobile phone. Looking for home improvement or energy efficiency products from Amazon? Like Budget Billing, another way to keep your bill more predictable each month is with Levelized Billing. If the levelized amount is more than the actual bill, the amount over the billed amount will be put towards the Member's arrears as a credit. Insulate the first 5" of pipes going into and out of your water heater. Set your thermostat at 68 degrees or lower if possible and monitor your emergency heat setting. Noon update: in the aftermath of Tropical Storm Zeta, less than 250 NGEMC members remain without power. ©2020 Carroll EMC. Wrap your water heater with insulation or an insulating blanket. acct.nickname : acct.account}.

E-Check- 24/7 Option Pay online or over the phone 24/7 with our electronic checking service. Visit our Scam Alert page for more details. Read an op-ed by Carroll EMC President and CEO, Tim Martin, on keeping the cost of electricity low. Los estafadores se están comunicando con los miembros de NGEMC para exigir el pago de un cambio de medidor. they may be removed from the plan and returned to regular billing. A general list of agencies that offer support to residents within their county. Monday through Friday, 3368 Battlefield Parkway The reverse setting is intended to distribute heat evenly in the winter. Los estafadores se están comunicando con los miembros de NGEMC para exigir el pago de un cambio de medidor. Record Keeping: You can store and access your statement on your computer’s hard drive for future reference and retrieve past statements through our online secure server. Access your North Georgia EMC account online. Could it be your breaker? Account information, economic development, rebate programs, and more for commercial members. 27 Carroll EMC takes the average of the previous 12 months to determine the levelized amount. Payment confirmation — notice of payment posting. Carroll EMC district office lobbies are temporarily closed for preventative health measures. Thank you for your patience as crews continue their efforts to safely restore power.

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