Ripped off by Duke for more than $1000. It has been more than 8 weeks and I have not received the visa gift card. I feel like the only option I have left is to hire an attorney and take legal action against Duke to get the money that they stold from me back.
for the wk. Smetimes I wonder if they really cheat on our meter reading. even after giving them money owed. CONTACT INFORMATION Emergency. I would like an explanation why I was not notified before the butchering? They keep fibding new reasons to cg me more money.
We are unable to match the address entered. And you charge anything you want cause you can... who else we gonna get it from?? its summer and will be 90 today. It would be better for all of us to purchase our own solar power so we could generate our electricity and no longer need to deal with Duke Energy. trying to get one on the phone takes 10 min of argu. ppl w 6 diff amounts they want me to pay. Paid it all and service was reconnected then disconnected again three days later for no reason at all. I wonder if Duke will give customers in my area a reate/discount since we were without energy at least 6 full hours 9/11/12? What good id bill comparison when Duke can't even use it themselves. … They closed my acct. Please enter a … Duke Energy seems to give charitable gifts but takes from its customers much more from the lives of its customers. Duke Energy 550 S. Tryon St. Charlotte, NC 28202. Address: You can write your letter to the Duke Energy headquarters in Charlotte, North Carolina. I've tried for a week to get a billing problem solved and have yet to get a supervisor over the dept to return my call after numerous messages to request a return call both via email and telephone!!!
the power people come cut off my power and said that I could not make payments for my power that I had to pay the full amount for them to keep my power on so I need to make payments for my bill so they will come cut my power back on please help me, I am a duke energy customer not by choice.I get home and their was a disconnection notice on my door saying that my services were turned off for non payment which is bs because i made a payment on 9/14 then i had to goto my brothers house to use there phone my whole refrigeritor went bad i have no phone no internet no nothing i am having a hard time and struggeling my balance is like 200 they fucking turned me off for 200 i called to try to make payment arrangements and get no where same old story everytime.need help here this is a multi billion dollar company and there fucking me for a 200 balance.Its something that they paid the former ceo like 100 million when duke energy merged with that other company.cooporate greeeeeeeeeeeed. Phone Number: If you want to call Duke Energy headquarters skip the customer service phone number and call 1-704-594-6200 or 1-704-382-3853. GET--On the Google Play Store . Duke energy asked to do energy study on my freezer and pay $30.00 by visa gift card in return.
Now the CEO announces plans to attempt to get NC laws changed to buy solar capacity. That doesn't help anyone that can't pay their bill. I am fighting this. Anyways after talking to 6 diff. Duke Energy Corporation Corporate Office & Headquarters 526 S. Church St. Charlotte NC 28202 Duke Energy Corporation corporate phone number: (704) 594-6200 Average Rating and Total Reviews I now have to pay to get the rest of it cut off !!! They be to be shut down. This company disgusts me! been told so many lies, talked to ip dept, so far I have pd 1400. they turned off my service becacuse they failed to keep the payment arrang. I contacted the protection office and they said that I would have to have a city inspector check our meter and breaker box before we could have power restored.
The energy study took 2 weeks.
They lie to get your money say whatever it takes then they break agreements to get more money. and have epilespsy. I'm sick of your monopoly on power and I intend to put a bad report on everything I can and I will be sending letters to all my representives and congressmen. They do not have any idea what customer service is. Or. Duke Energy Center 550 South Tryon Street Charlotte, NC 28202. They came to trim my tree and now I have been left with a tree that looks like a hurricane or tornado hit me and they won't do anything to fix it. I own 4 properties in north Carolina and are planning to go thermal and solar just so we no longer have to associate with your company.. Has your cooperation had poor planning or no profits from which to draw? If anything it almost guarantees the electric will be shut off because if they don't have the money when the payment agreement is made up Then what makes you think they will have the money in seven days? If they couldn't afford the new fancy offices, they should have stayed where they were! Where are Duke Energy offices?
Write your letter to: Duke Energy Headquarters 526 S. Church St. Charlotte, NC 28202. Duke Energy Duke Energy, one of the largest energy holding companies in the United States, supplies and delivers electric services to approximately 7.7 million customers in the Southeast and Midwest. We have been in business since 1962 here at Jack Smith Transmissions and paid you every month! Duke Energy Corporation is an energy company located primarily in the Americas that owns an integrated network of energy assets. Everything in the fridge went bad because i had no where else to store the food. I am not alone your company has the worst reputation of hundreds of companies. I dobt owe this money but what choice do I have but to pay. The cutting looks like a tornado just came through. In the event of an emergency, please call the Security Control Center at 704-330-2525 and Security personnel will contact 911 to direct the emergency vehicle to the building and ensure proper access to the location of the emergency once on site. They said I had to contact energy protection office before I could have service reconnected for the second time in less than a week. Note: This is not to be used to contact Duke Energy Corporation Corporate Offices nor is this site affiliated with them in any way. I work 50 hrs a wk.
After the inspection Duke informed me that i needed to pay an additional $450 in fees for having power restored illegally!!!! Duke Energy's telephone customer service is the poorest in the corporate world. Terrible customer service! made. I have a diff house now, before I could get service here I had to pay that bal of what they came up w 1000. they say they can't show proof I even owe this. I'm stuck! Won't they stop the greedy approach towards NC citizens. ... we need to know your street address so we can customize your experience. The company also distributes natural gas services to approximately 1.6 million customers in the Carolinas, Ohio, Kentucky and Tennessee. The purpose of this site is supply you with their phone number and address as well as share your thoughts about Duke Energy Corporation. this company has stolen hundreds of dollars from me And I now have proof via my bank statements and now they refuse to let me speak to a supervisor I want a meeting face to face! Signed, I might not pay my electric bill on time each month, but with 400.00 a month electric bills what poor family could. It just showed up on the last bill! Now, I can't get anybody to understand this. I have lived in this house for 5 years and my bill has never been this much. Contact information, outage information, and other phone numbers and helpful contacts for Duke Energy customers. Lets put them out of business. Noe if that was me eho was late on paying paying the bill, They would be disconnecting my electricity.
heat brings on my siezures. I call duke and its sat. I never had the power restored by anyone other than Duke. I wouldnt be able to tell. I have made a payment every month although it's a little late. Monica from ip dept. Everything you need to know about energy savings and information regarding energy service for your home from Duke Energy. You tacked on a deposit of 1,000 DOLLARS this time...and yet you tell us we were given ample time to do this. The residential people shouldn't have to pay for their idiotic decisions in this economy. They put you on hold for 2 hrs. has been closed again but supervisors can't tell me why ,they know nothing. The inspector could not make the inspection until the following tuesday. Enter Street Address. Your company is a monopoly.. you can't get power through any other company. Your review will be posted and available for anyone to read so please keep that in mind when posting personal information.
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well of course my power is not on. which I pd. The rates keep expanding. I called customer service and all they stated was, "There should have been some communication with you at the six month mark of the EPP period". I wrote and contacted them many time, I have not heard from them. says and assures me promses that if if I pay 500.00 it will b restored.
Duke Energy has offices in Charlotte, Raleigh, St. Petersburg and Plainfield . On 6/3/2014 without my consent or knowledge Duke Power authorized a subcontractor to butcher my trees planted by me 30 years ago that were not affecting your power lines. I can't let these evil ppl win this.
No power for at least 4 days! What is going on here?
This is absolutely without a doubt the poorest of the poorest of customer service in the Corporate world. Duke Energy. and keep hoping that you'll give up. ... we need to know your street address so we can customize your experience.
I talked my husband into going on the EPP payment plan to budget money last year. Duke power is one of the worst utility companies I had to work with in my 50 some years and customers need to speak up and work on getting another company where we can choose. I payed all of the outrageouse fees and penalties for something that I didn't do. w the rep. Meet the leadership team and corporate executives of Duke Energy and Duke Energy Progress. sickened by monopolies! The Duke Energy tech turned in an erroneous meter reading because they couldn't get in my fence and they were no longer able to read my meter with their electric device so I have been billed a monthly bill in addition to what they estimated. I realize they have the monopoly on energy, but this customer service is ridiculous. I like to let the people who read this do not trust them.
Customer service at both Duke and the energy protection office could help me solve the problem. We have been with Duke Energy for over 30 years. But that's not enough. I am so unbelievably fed up. I apologize, but you need to pay the full amount! . Thanks a lot! I agree with Teresa Russell. Duke Energy makes life better for millions of people every day by providing electric and gas services in a sustainable way – affordable, reliable and clean. Ed Byrnes 2007 Hamilton Drive Sanford, N.C. 27330 (919 774 4902). Duke Energy headquarters is located at 550 S Tryon St, Charlotte. I have been lied to over and over by duke energy. Why so mean? Requests for fee increases.
I have a preg wife 3 lil kids and now I am utterly fed up.
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