Select an email. It’s like Google Analytics for email. Open Outlook on the web. It must be a user mailbox from the start. From when I first contacted PSP regarding the outlook tracker to post installation Mark and Joe have been a pleasure to deal with. Outlook Email Tracker will give you the data you need to ensure that everyone is sharing the workload, targets are met and email productivity is improved. In Settings, select View all Outlook Settings. Would you like to switch to Singapore - English? Also see How do I find my plan? For example, it might become apparent that long email chains involving a number of individuals are a frequent occurrence. This add-in is an extension of your Outlook experience and works within Outlook to help you gain focus time, maintain your work relationships, plan time away from work, and improve your overall work-life balance. We recommended that you provision a new user mailbox, if necessary.

Select the ellipsis (...) in the top-right corner of your email message, and then select Insights: Analysing email trends is a useful exercise to determine why emails are coming into your organisation and where time is being wasted. With Outlook Email Tracker we gain an insight into the reasons why customers are engaging with us and we can use the speed of e-mail response as a KPI for performance review. Open an email message. © 2020 PSP IT Design & Development. Cutting back email volumes significantly reduces labour costs. If targets are not being met you can take action to ensure that response times are improved. Using this information, you will be able to make improvements and improve email productivity across your organisation. Sending this information at the point of order or making it more prominent on the website could cut back most of these emails, saving your staff time and improving productivity. Internet Explorer version 10 or 11 is installed on your computer. For Insights Outlook add-in, set the control to Off. Open the Home ribbon of Microsoft Outlook. MyAnalytics is designed to protect your privacy. Learn how Microsoft employees are using data to maximize personal and team effectiveness. In the new Mac interface, add-ins are not currently available, but you can enable them by switching to the old interface, as described here: Switch to the old UI by using the toggle at the top of the page: In the Outlook Home ribbon, open Insights by using the same steps as for Windows Outlook desktop. Receive AI-powered suggestions in Outlook from MyAnalytics to help you set aside focus time before your week fills up with meetings, stay on top of tasks and emails, and follow up with important people. In Outlook, you can do this in one of the following ways: This works only with emails to which information rights management have not been applied. To use this insight. Additionally, the add-in begins processing data for insights only after the first time you open it. Outlook Email Tracker is attracting interest from across the globe, predominantly from multi-billion-pound enterprises in a diverse range of industries. Open the Insights add-in in one of the programs listed under Open the Insights add-in, namely Windows Outlook desktop, Outlook on the web, or Mac Outlook desktop. Understand and improve your work patterns—gaining uninterrupted time to focus, being able to disconnect and recharge, and networking and collaborating effectively—with help from the MyAnalytics dashboard and weekly email digest.

For Insights Outlook add-in, set the control to On.

Only you can view personal data and insights based on work patterns in emails, meetings, calls, and chats.

See MyAnalytics plans and environments for details. Hours checking email per employee per day (Adobe 2018), Hours per employee per week spent checking email, Hours per employee per year spent checking email, Weeks per employee per year - just to check email.

No admin or manager can see these insights. In the right pane, in the Message surface area, select Insights. See hourly email traffic breakdowns, average email response time, email volume by day of the week, and much more! Learn more about actionable insights with MyAnalytics, Learn more about improving the way you work with MyAnalytics.

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