Importante:
Alertamos que a loja www.compreandorinha.com.br é a nossa única loja online com venda direta
This Privacy Policy establishes, transparently and objectively, which data and information will be obtained, when they can be used, and how users may update or delete them. This policy applies to the website http://www.azeiteandorinha.com.br/ (Andorinha Olive Oil), and includes all of its products. By accessing this website, you (as a user) state that you are aware of and consent to the conditions of this policy.
This Privacy Policy was prepared in compliance with Federal Law no. 12965 of April 23, 2014 (Bill on Civil Rights for Internet) and Federal Law n. 13709, of August 14, 2018 (Personal Data Protection Law); and may be updated at any time upon notice on the website and/or by email.
Sovena recognizes the importance of protecting the privacy of data and information that may be provided by those who visit its website and other social media websites. Sovena may collect the information actively entered by you upon registration and any information automatically collected upon your use of webpages and the network, such as identification of the commercial establishment used, IP with date and time of connection, and other information. In view of this, Sovena undertakes to make every effort to respect your privacy and that of any visitors by following all legal recommendations and determinations, and establishing that:
PERSONAL DATA
Sovena is aware of how important it is for you to know which, for what purpose and with whom your collected data is shared. Therefore, it handles (collects and stores) some personal data, which are collected for campaigns run by the brand through its customer service or the “Contact us” section of our website. These data are actively entered by you on Sovena's websites and/or forms and include full name, e-mail, gender, date of birth, city and state. Sovena will use this information (i) for its customer service and to respond to your requests and (ii) to promote its products, campaigns, advertising materials and events.
If you no longer wish to receive product info, campaigns, advertising materials and events from Sovena, you are entitled to revoke your consent at any time through the contact channels listed in item “h” of this Policy.
Note that such data will only be stored with your express consent.
Sovena shares the data solely collected from the companies of its Group for the purpose of generating statistics and promoting its products. Sovena also undertakes not to share or provide third parties with personal data that is collected and processed under the terms set out, except (i) with your prior express authorization, (ii) when it is necessary for the proper provision of any services requested by you, (iii) for the protection of Sovena's interests in any type of conflict, or (iv) upon court ruling or request from a competent authority.
You may access, correct, update, limit, add and delete your data, and may request data portability to third parties through the contact channels listed in item “h” of this Policy.
NON-PERSONAL DATA
Some website pages store certain information referred to as “cookies” in your browser. These cookies appear only on the website page that stored them. Therefore, when you visit that website page, the information may appear again. The purpose of "cookies" is to show Sovena how and when its brand pages are visited, and by how many users, and to provide personalized marketing to the users.
This technology does not store personal data of an "identified" or "identifiable" nature and is intended to improve the performance of the website and its pages.
At any time, you may revoke your consent regarding the cookies, upon which you must delete the cookies from Sovena’s Pages by using the settings of your preferred browser.
Cookies are considered small texts sent to your browser by a website that you visit. As mentioned in this policy, it is intended to help the website remember information about the user experience.
On the Sovena brand websites, cookies are used to ensure an easy and appropriate user experience. The information collected is intended to improve the website performance. A cookie is information that is automatically placed on the hard drives of your browser when you visit certain websites.
Sovena's brand websites use cookies only during one session, namely to save the language, the unit, the type of device and to present questionnaires. In addition to the purpose of providing an easy and appropriate user experience, Sovena's brands use the information in order to improve the website performance and record statistical data related to the flow of visits and their characteristics, and to understand and analyze the behavior of website users by improving the marketing messages we send to users.
COOKIES REQUIRED
Some cookies are essential and support the browsing experience, promote browsing through the website and allow viewing certain features. These cookies are required to promote the main feature of the website. These cookies are stored in your browsing session.
FUNCTIONAL AND ANALYTICAL COOKIES
These cookies allow us to analyze website usage so that Sovena may measure and improve its performance. They can be included by Sovena or by third parties on your behalf (check the cookie deletion tool) and are stored throughout the duration of your browsing session.
ADVERTISING AND SOCIAL MEDIA COOKIES
Cookies will remember information such as your product and preferences by measuring the marketing performance provided to the users by their browser. These cookies (data) may be shared with third parties, in order to assist you, by referring ads that are consistent with your preferences.
In certain situations, websites and applications will provide you with the option of running plug-ins to other social media websites. If you decide to interact with a social media website — such as Facebook or Twitter — using an account that is registered on the network, your activity on the website or via apps will be provided to the social media website.
If you are logged into any of these social media websites during your visit to one of Sovena's websites or applications, or are interacting with any of the social media plug-ins, the social media website may add this information to your profile on that media, based on your privacy settings. If you want to prevent this type of data transfer, you must log out of your social media account before visiting any of Sovena's websites or applications; or change the application settings when possible.
Make sure you read your social media privacy policies for detailed information about the collection and transfer of personal information, your rights, and how to maintain privacy settings that suit your needs.
The information collected by Sovena will be automatically deleted from its servers when it is no longer useful for the purposes for which it was collected, or when you request the deletion of your personal data.
Without any prejudice, the information may be kept for compliance with legal or regulatory obligations — provided that the data handling requirements are respected — and Sovena's exclusive use, provided that it is anonymized.
Sovena stores the data collected on its website pages on its own servers or any servers it controls. And it uses solutions that take into account: appropriate techniques; application costs; the nature, scope, context and purpose of the treatment; and the risks to your rights and freedoms.
Sovena makes every effort to preserve the privacy of users' data. However, no website is completely secure and Sovena cannot fully guarantee that the information conveyed on the pages are not subject to unauthorized access by methods developed to obtain information in an improper manner. For this reason, we encourage users to take appropriate action to protect themselves. Sovena disclaims liability for the sole fault of a third party, such as in the event of an attack by hackers or crackers, or the user’s exclusive fault, such as when the users transfer their data to a third party.
Sovena is committed to communicating you in a timely manner in the event of any breach of the security of your personal data that could imply high risk to your personal rights and freedoms.
Sovena’s websites may contain links to third-party websites. This Privacy Policy is only applicable to Sovena's websites, Customer Service and contact networks. Therefore, if you click on a link to a third-party website, you should check that website's Privacy Policy.
If you have any questions about this Privacy Policy, the data we keep about our users, or if you want to exercise your data protection rights, do not hesitate to contact us.
E-mail: faleconosco@sovena.com.br
Phone number: 0800 728 0234
Or write to us [by clicking here].
Sovena's data protection officer is Loara Villares da Costa, who can be contacted by e-mail at: info@sovena.com.br.